Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Sam Sand Dunes Camp is best accessed via Jaisalmer, the nearest major hub in Rajasthan. From Jaisalmer Junction railway station (about 44 km away), travelers can hire a private taxi for a direct and comfortable ride through the desert landscape, taking roughly 45–60 minutes. Shared jeeps are another popular and budget-friendly option, often arranged by local operators or through the camp, and they offer a more immersive journey as you pass small villages and dunes. For those arriving by air, Jaisalmer Airport is approximately 51 km from the camp; taxis and pre-booked transfers are readily available at the terminal. Budget-conscious travelers can also take a bus from Jaisalmer towards Sam or Kanoi and then use a short jeep or taxi ride to reach the camp. It’s recommended to confirm arrival time with the property in advance so that transfers can be coordinated smoothly, especially around sunset when the dunes are at their most spectacular.
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