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Terms of use

About us

These terms of use (together with the documents referred to in it) terms are the website is operated/run/ maintained by the company named and styled as IZIFISO TOURS PRIVATE LIMITED. Incorporated under Indian Companies Act,1956 having CIN U63030WB2017. And having our registered office at 83, S.P.Mukherjee Road, 5th Floor Devi Market, Kolkata-700026. Any reference to "you" or "your" refers to as the "user/ member/ guests/travelers", and “we" "us" "our" shall refer to the said company.

Our motives

To unite the mentality of the people who are in their middle age/ middle teens. To render assistance among the people who possess such ideology “to see the unseen and to know the unknown is the basic instinct of a human being". to render guidance to know the historical background of the cities in the world, to make ready the people of middle age to face the bitter unforeseen future in their life, to innovate the unique theory of traveling so that no person from a new born child to the oldest one would get bored, to innovate unique theory of staying instead of staying in five-star hotels( this phrase has been used without any intention to harm the dignity of any of such hotels and finding the relevance of the same is just a coincidence) staying under the five billion stared hotels( referred to as sky).

Our services

  1. We provide the best quality of staying to our guests/members/ tourists (as far as our reach).
  2. We provide the best quality of staying to our guests/members/ tourists (as far as our reach).
  3. We provide the best quality of staying to our guests/members/ tourists (as far as our reach).

CHANGES TO THE TERMS AND CONDITIONS OF THE WEBSITE AND SERVICES AS WELL.

We, being the sole owner and/or manufacturer of the terms, conditions, policies, services mentioned here-in-above, we do possess the absolute right to amend and repeal any or either portion of the same at any point of time, and no such question can be raised regarding addition, alteration, deletion, modifications of these terms, conditions, policies, services as changing of the same is solely dependable upon the discretionary power of us.

We, being the sole owner and/or manufacturer of the terms, conditions, policies, services mentioned here-in-above, we do possess the absolute right to amend and repeal any or either portion of the same at any point of time, and no such question can be raised regarding addition, alteration, deletion, modifications of these terms, conditions, policies, services as changing of the same is solely dependable upon the discretionary power of us.

MEMBERSHIPS

For getting our lifetime memberships request you have to join any of our camps, after accepting the invitation you would able to be one of the members of Backpackers club and you would be able to get special discounts and rewards from IZIFISO TOURS PRIVATE LIMITED.

The benefits will be solely decided by us, those will be satisfactory in nature but those benefits depend upon our discretionary power.

PAYMENTS

Payment for any of our listed stays, trails, or events can be made online through credit, debit, net banking, or any other mode of payment. Cash is acceptable, and a voucher will be produced against your payment. When making a payment through a method other than this official website, always double-check the booking information that was given to you. Therefore, we won't be held liable for any fraud committed by associating our name with users, Also, as you are paying us through a third-party payment gateway to sign up for or participate in one of our trails, tours, or events, we will not be held liable for any forgery, cheating, misrepresentation, or fraud involving your payment. If any kind of problem arises, then we will try to resolve the issue involving the third-party payment app.

BLOGGING AND OVERVIEW

you are allowed to share your experiences with us but those experiences must be genuine and no posts and/or blogs and/or experiences will be tolerated if it is/will be against any caste, creed, nation, color, religion, race, sex, and the same will not be tolerated if it is/will be against any public policy and those shall not be vulgar in nature and should not be obscene as well, you should not try to outrage any sort of modesty of any gender by such sharing. We have the right to verify and publish blogs and selection will be solely decided by us.

While sharing your experiences regarding our memberships/ tours/ camps/ trails etc. You need to abide by the laws of the land and violation of such shall be prosecuted following our laws of the lands.

We will also take action per law against you if the same is/will be done with any sort of mala fide intention and/or ulterior motives.

INTERACTION SESSIONS

You are hereby allowed to interact with us in any circumstances, by way of any means l, which includes phone calls, emails, and also the calls might get recorded for quality and monitoring purposes. but you are not hereby allowed to interact and post anything on our website, and failure of this term may lead to cessation of your membership with us not only this no chat room is available over here and you are not allowed to chat when you log in to our website and you are further forbidden to ask any of our members to give their details through our website and if you are found guilty of not maintaining of this term you will be subjected to strict consequences which will be decided by us. Also, our team has been strictly instructed not to ask for any card details or bank-related details, so do verify before you share any personal information.

MAINTAINING OF ALL YOUR PERSONAL INFORMATIONS AND DETAILS

ou are hereby requested not to share any of your personal details/pieces of information with us and with anyone else through our website except certain pieces of information/details which are very much necessary for us and furthermore you are being requested to Safe and secure all of your personal details/pieces of information before sharing those with us and in future as well during the time period of your membership with us and in case if you find anything suspicious regarding your personal details/pieces of information you are hereby requested to contact firstly our directors and then if it won't work then to the appropriate government authorities as we will not be any way responsible if your personal details/pieces of information will be hacked/stolen/fabricated/ withdrawn/cheated.

MAINTAINING OF ALL YOUR PERSONAL INFORMATIONS AND DETAILS

You are hereby requested not to share any of your personal details/pieces of information with us and with anyone else through our website except certain pieces of information/details which are very much necessary for us and furthermore you are being requested to Safe and secure all of your personal details/pieces of information before sharing those with us and in future as well during the time period of your membership with us and in case if you find anything suspicious regarding your personal details/pieces of information you are hereby requested to contact firstly our directors and then if it won't work then to the appropriate government authorities as we will not be any way responsible if your personal details/pieces of information will be hacked/stolen/fabricated/ withdrawn/cheated.

LIMITATION OF US

We won't be liable for the doings of you whatever you are doing something which is frivolous/against any public policy/against any policy of nature and/or environment/vulgar/obscene/detrimental to any race, color, religion, caste, creed, nation, gender and you will be solely responsible for the same and appropriate government authority will take action against you and you have to abide by the rules, laws(as amended) of the land accordingly. If you are a business user and anyhow connected with us for the sake of our business, we won't be liable for any

  1. Business interruption.
  2. Winding up of our company.
  3. Loss of anticipated savings
  4. Loss of profits, business opportunity.
  5. Loss of sales, business, or revenue.
  6. Loss of goodwill, opportunity, reputation.

More fully we won't be liable for anything by which we could able to achieve but we couldn't. In this regard it is pertinent to mention here that this official website will be used by you only for you and your family and friends for the purpose of domestic use, commercial use of this website is strictly prohibited and if you do the same you will be liable to be punished by the appropriate government and we will definitely take legal action against you for doing the same in accordance with the law.

Being a member of us and/or member of our short trips/trips/trails/ backpacker camps etc. doesn't lead you to become a partner/director/profit holder/ debenture holder/ beneficiary/joint venture agreement holder of us, you will strictly be counted as a client of us with whom we run the business after taking a considerable amount.

APPLICABLE LAWS AND COURTS

That all the laws of the land and the laws which are enforced by the state government of West Bengal or the central government of India and the courts/tribunals of Calcutta and South 24 Parganas shall govern any type of dispute which might be raised between you and us. Before starting any sort of litigation both we and you will go through the process of Arbitration (as per the Arbitration and conciliation Act,1996).

VIRUSES AND/OR ANY OTHER IRREGULARITY IN OUR WEBSITE

If in case of a virus or any other irregularities our website will be hampered and for this reason, if we found that you are solely responsible for that reason, we should take action against you in accordance with law and we will take certain actions out of our own discretionary powers and you will face all the consequences for that.

COMMUNICATIONS

You should contact us vide the contact numbers of our directors or through our email. And regarding any sort of information and/or information, same shall be sent to your contact numbers/email IDs through our official email ID or phone numbers.

SPECIFIC TERMS AND CONDITIONS REGARDING BACKPACKERS CAMP

That this is agreed by and between us and you that you are going to this short tour programs/tours/trails/short trips/backpackers camp with a bona fide intention and without any force or coercion by us and with your own will and after intimating regarding such tour before your parents as well, furthermore your parents have allowed after knowing all the consequences of the same as well. Minor has to travel will their parents or with the permission of parents.

That this is further agreed by and between us and you that the membership is valid for 6 months from the date of signing this membership agreement. That this is further agreed by and between us and you that you will be eligible to be part of such short tours/ trails/short tours programs/backpackers camp/other programs which shall be organized by us for the upcoming 6 months from the date of signing this membership agreement. That this is further agreed by and between us and you that no member will be taken into account if the company will wind up and you will not be eligible of getting any compensation for the same.

That this is further agreed by and between us and you that if this membership is done and/or if you will get the opportunity of getting such membership card, you may get certain benefits from us but such benefits shall be decided solely by us and it's upon the discretionary power of us to fix such benefits. That this is further agreed by and between us and you that safety and security during the period of such short trips/ trails/ tour programs/ backpackers camp will be in the hands of you, we will not be responsible for any sort of loss, theft, accident, unnatural offenses, dacoity or anything which is beyond the hands of us during such short trips/ trails/tour programs/ backpackers camp.

That this is further agreed by and between us and the you that your relevant documents( Aadhar Card, Voter ID Card) shall be given to us before starting of such short trips/trails/ tour programs/ backpackers camp and such documents shall be self-attested and shall be annexed with this membership agreement.

That this is further agreed by and between us and you that we will not be responsible for cancellation of such short trips/trails/tour programs/backpackers camps if some situation comes which is beyond the hands of us and/or any situation which comes under the provisions of ACT OF GOD which includes any sort of natural calamity, setting of fire, heavy rain, etc.

That this is further agreed by and between us and us that consumption of alcohol and smoking and doing other acts which are not permissible in the eyes of the laws of the lands are strictly prohibited and if you face any consequences for not maintaining/ abiding by this term during the short trips/trials/ short tour programs/backpackers camp, we will not at all be responsible for the same, and contravention of this term may lead to cancellation of this membership.

That this is further agreed by and between us and you that we shall render you only assistance and/or guidance during the short trips and/or trails/ short tour programs/ backpackers camp etc. That this is further agreed by and between us and you that if any dispute will arise in the future regarding this particular membership agreement that shall be sorted out amicably by and between us and you.

That this is further agreed by and between us and you that you shall indemnify and keep indemnifying us for any loss which will be suffered by us.

That this is further agreed by and between us and you that if you are below the age of 18 Years, you shall show us a consent letter signed by the parents of yours and such Consent letter shall be annexed with this membership agreement where the phone number of the parents of yours shall be given and before starting such short trips/trails/programs/tours/backpackers camp and we may confirm by calling your parents regarding the genuineness of such consent letter and self-attested Aadhar Card/ Voter ID Card Xerox of the parents shall be annexed/ attached with the consent letter as well.

That this is further agreed by and between us and you that if you are below the age of 18 Years, you shall show us a consent letter signed by the parents of yours and such Consent letter shall be annexed with this membership agreement where the phone number of the parents of yours shall be given and before starting such short trips/trails/programs/tours/backpackers camp we may confirm by calling your parents regarding the genuineness of such consent letter and self-attested Aadhar Card/ Voter ID Card Xerox of the parents shall be annexed/ attached with the consent letter as well.

That this is further agreed by and between us and you that if such consent letter is forged as genuine and/or fabricated one then we can take up action against it of the First Party thinks and we shall not be responsible for the same accordingly..

That this is further agreed by and between us and you that we shall not be responsible for any cost and consequences if anything happens to you during such short trips/ trails/tour programs/backpackers camp.

That this is further agreed by and between us and you that you shall bring your Identity Card during such short trips/trails.

That you are going/ joining this short trips/trails/tour programs/ backpackers camp after knowing and understanding all the terms and conditions of this membership agreement and after intimating your parents and after getting consent from your parents regarding such short trips/trails/tour programs/ backpackers camp.

That you are putting your signature on this membership agreement without any coercion, force applied by us and after knowing the meaning of the terms and conditions of this membership agreement and simultaneously after understanding the consequences of putting your signature on this membership agreement.

TRANSPOST SYSTEM

You are being told by us that No service tax is applicable on transport costs, we will only arrange the vehicle pick up and drop when requested by you and we will not be responsible for any issues during transport. You can arrange your mode of transportation during a visit to our Backpackers' camps and survival trails/short trips/tours.

SUPPORT TEAMS

Any of us who are the part of Backpackers' support team is not committed to carrying your luggage if you want to offload the same you will request our camp in change which may or may not incur extra cost. This facility is not available at all the locations and depends upon the availability of our staff.

During your stay at Backpackers' camp or survival camps if a medical emergency arises our support team will make arrangements to take you to the nearest medical centre which may or may not incur extra cost will not responsible for any medical condition as participants signed for Backpackers' camps and survival trails knowing the risk and remote locations.

DOCTORS PART

On any of our trips doctor will not go along with the team nor be available at camps. Our support teams are trained for first aid from the company's standard but they are not doctors, participants should carry their medical box or doctor if he/she feels the requirements If you are joining our trips, tours, programs, camp we will treat you as a fit person to join the same. It's your responsibility to check yourself whether you are fit enough to join or not if you're not fit enough you are being requested not to join us but if you are joining we will believe that after a thorough check-up by a well-known doctor you have joined our trips, tours, programs and if anything happens during the same we will not responsible for any of your health hazards/problems.

We will not responsible for any loss, damage of your gears/ equipment, or any other thing in our camps or trails and you are being requested to look after your belongings while roaming outside if you are reluctant to understand this we will not be responsible for any of such loss.

PAYMENT AND CANCELLATION

Please use our website to cancel or reschedule your plan if you wish. Requests for cancellation and rescheduling are not accepted by phone or email. The specific cancellation conditions for each are listed on their pages, and the amount of the refund is dependent on that policy. Following the cancellation, the agreed-upon refund will be initiated, which can take 5-7 business days to get into the bank account. Requests for rescheduling or cancellations made on the scheduled date will not be honored.

Cancellation charges are as follows:

  1. Trip day no refund
  2. 1-6 days before trip day 700/- per head per day
  3. 7-15 days before trip day 500/- per head per day
  4. 16+ days before trip day 400/- per head per day

Reschedule

Requests for rescheduling will only be considered after full payment of the booking fee. The remaining wallet amount after deduction will be stored in your respective account, which you can use only for future bookings. The rescheduled wallet amount is non-refundable and can not be used with any other services the user wants to facilitate while staying at any of our destinations. The wallet amount will be kept in your account for all eternity, therefore, there won't be a set time when you can use it.

Rescheduling charges are like

  1. Trip day no reschedule
  2. 1-6 days before trip day 500/- per head per day
  3. 7-15 days before trip day 250/- per head per day
  4. 16-31 days before trip day 200/- per head per day
  5. 31+ days before trip day 100/- per head per day

Bhroom(Car and transportation) Cancellation

  1. Advance booking amount (20% of the total billing amount) is non refundable.
  2. Plan and fix your itinerary befor cab booking. Please contact your bhroom representatives for any further changes regarding your plan which may lead to change in price.
  3. The price will differ depending upon your choice of car
  4. During your trip If you face any problem regarding your plan, please contact to your bhroom representative, not to your captain.

Event and Trail Cancellation

The following fees apply to event and trail cancellations: The cancellation fees will be applied to the total billing amount of the particular events or trails that the users are intending to attend. If you're going to an event or on the trails, you won't be able to reschedule.

Event and Trail cancellation charges are like (on total booking amount)

  1. 0-3 days 100% of the total booking amount (NO REFUND)
  2. 4-6 days before trip day 50% of the total billing amount
  3. 7-14 days before trip day 35% of the total billing amount
  4. 15+ days before trip day 20% of the total billing amount

Day trip

This includes any main course (lunch or dinner) and the snack course (breakfast or evening snacks). Our website will outline the cancellation process. There won't be a chance to reschedule if you're going on a day trip.

Cancellation charges are like

  1. 0-3 days before trip day no refund
  2. 4-31+ days before trip day 400 INR per head per day

Child and driver ( both reschedule and cancel) *except Event and Trail 200 INR per individual per day

ACT OF GOD

This will be agreed upon between us and you that Izifiso will not be responsible for any cancellation of such trips, trails, tour programs, events, or any other programs at any of our listed camps if some situation arrives that is beyond the hands of us or any situation that comes under the provision of the Act of God, which includes any sort of natural calamity, setting of fire, heavy rain, flood, cyclone, etc. The booking will be rescheduled without any charges deducted from the same booking, and the paid amount will be stored in the wallets of the respective Izifiso account holders. This wallet amount can be used in any of the Izifiso-listed camps in the future. The usage period is not determined, as the user can book their stay at any time in the future. In case the user chooses to cancel the trip, then the cancellation charge and refund amount will be determined according to the normal cancellation policy of any such trips, treks, trails, tour programs, events, day outings, etc.

PROMO CODE

Promo code izifiso may offer a promo Code that may vary from time to time for booking made on the site. Promo codes and their availability can change without prior notice and that strictly depends upon your bookings and spot and seasons. Pictures used on the website and collateral are meant for marketing. These do not imply the inclusion of the pictorial content to be part of your vacation or any guarantee that you will explore, encounter, or view whatever is depicted through the pictures.

INDEMNITY CLAUSE

You should indemnify and shall keep indemnifying us for any loss which is/will be occurred by you and whatever the amount will be decided by us as a compensation amount that shall be given without any hesitation and that shall be given to us accordingly.

ARBITRATION

All disputes and differences between the parties hereto that is you and us regarding the interpretation scope or effect of at of the terms and conditions herein contained or as regards the determination of any rights and/or liabilities or any way touching or concerning the said tours/programs/trails/ short trips/ backpackers camp shall be referred to the sole Arbitrator of Mr. Pratyay Chattopadhyay, Advocate, of Alipore police and Sessions Court Kolkata-700027 ( hereinafter referred to as an Arbitrator) and the same shall be deemed to be a reference within the meaning of the Arbitration and Conciliation Act,1996 or any other statutory modification or enactment there too for the time being in force. The Arbitrator shall have summary powers. It will not be obligatory on the part of the Arbitrator to give a reasoned and/or speaking award. The Arbitrator shall be entitled to lay down his procedure. It will not be obligatory on the part of the Arbitrator to follow the principles laid down under the Indian Evidence Act. Courts of Calcutta(Kolkata) alone shall have jurisdiction to entertain any try all actions, suits, and proceedings arising out of these presents

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Why Izifiso?

Izifiso is not only a company, but a journey, the journey that started in March, 2017. Keeping in mind the meaning of the word in original Zulu language, Izifiso had come up with its exciting tagline: "Where desires get wings". The most beautiful things in life are perhaps moments-accentuated with wilderness and the desires of the heart. Nothing can surpass the beauty of a sunset dipping in the melancholic melody of country music. The beauty that surrounds us - the nature that surrounds us just needs to be explored and harnessed, to turn it to a lifetime experience and we at Izifiso give wings to these unharnessed desires of the heart.

Car Booking With Izifiso

Forget the hassle, grab the wheel, and unlock the hidden gems of West Bengal with Izifiso. Whether you're a solo explorer, a family on a budget, or a corporate titan on the go, we've got your ride sorted. Unbeatable deals: Snag the cheapest car rentals in town without compromising on quality. Our diverse fleet boasts hatchbacks, SUVs, and sedans - something for every wanderlust. Crystal-clear costs: No hidden fees, no surprises. Get upfront quotes that include everything you need for a smooth journey. Reliability you can trust: Well-maintained vehicles, experienced drivers, and 24/7 support ensure a stress-free ride. Effortless booking: Skip the queues, our user-friendly website and app let you book your car in minutes. Rev your engine for adventure with Izifiso - West Bengal's car rental champion!

Beyond Hotels: Unforgettable Stays with Izifiso

Izifiso isn't just about car rentals in West Bengal, it's about unlocking unique experiences you won't find anywhere else. Ditch the ordinary hotel room and explore these extraordinary options: Treehouse in Jhargram: Imagine waking up to the symphony of birdsong nestled amidst lush greenery. Jhargram Eco-Stay offers treehouses that merge comfort with nature, perfect for an off-the-grid escape. Camping in Dooars: Pitch your tent under the majestic Himalayas at Chilapata Homestay. Watch fireflies dance, listen to the rustling leaves, and soak in the serenity of the wilderness. Kodalbasti Homestay,Lepchakha Homestay, Jungle Lodge in Buxa, Variety, Local experiences: Connect with the culture, engage with communities, and create lasting memories. Sustainable choices. Ready to escape the ordinary? Visit Izifiso and discover a stay that will ignite your wanderlust!