Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Shergaon Resort is an easy, scenic journey through the hills of Arunachal Pradesh. From Tezpur Airport (approx. 159 km) - Step 1: On arrival at Tezpur Airport, hire a private taxi from the airport stand or pre-book a cab to Shergaon. - Step 2: The drive takes around 4.5–5.5 hours, passing through winding mountain roads and forested stretches. - Step 3: Enter Shergaon town and follow the road towards the Government Secondary School. The resort is located in Pengleng, close to the Bharat petrol pump. From Dekargaon Railway Station, Tezpur (approx. 160 km) - Step 1: Exit the station and take a taxi or shared jeep to Tezpur town (about 15–20 minutes). - Step 2: From Tezpur, you can: - Hire a private taxi directly to Shergaon for a comfortable, flexible journey, or - Join a shared jeep heading towards Shergaon or nearby West Kameng towns, depending on availability. - Step 3: Once you reach Shergaon, ask to be dropped near the Government Secondary School / Bharat petrol pump area in Pengleng. The property is a short distance from there. From Shergaon Bus Stand (approx. 1.5 km) - Step 1: From the bus stand, take a local taxi, shared jeep, or an auto (if available) for a quick 5–10 minute ride. - Step 2: Ask the driver to go towards the Government Secondary School, Pengleng, near the Bharat petrol pump. - Step 3: The resort is located close by and is easily recognizable once you are in the school–petrol pump vicinity. Local Transport Tips - Shared jeeps are the most common and economical way to move between hill towns; they run on set routes and may get full quickly during peak hours. - Private taxis are recommended if you’re traveling with family, have larger luggage, or prefer a more relaxed and flexible schedule. - Buses connect Tezpur with various towns in Arunachal; once in Shergaon, local cabs or short walks can get you to the property. - Mountain roads can be curvy and weather-dependent, so aim to travel during daylight hours for comfort and safety.
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