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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Sangla Retreat is an adventure through some of Himachal’s most scenic mountain roads. From Kalka Railway Station (approx. 237 km) - By Private Taxi: The most convenient option, especially if you’re traveling with family or luggage. Taxis can be hired outside Kalka station for a direct drive to Sangla. The journey takes around 9–10 hours, passing through Shimla, Narkanda, Rampur, and Karcham before climbing up to Sangla. - By Shared Jeep: From Kalka, first take a bus or taxi to Shimla or Rampur. From either town, shared jeeps towards Reckong Peo or Sangla are available, especially in the morning hours. Get down at Sangla and take a short walk or local ride to the retreat. - By Bus: Board an HRTC or private bus from Kalka/Chandigarh towards Reckong Peo or Sangla (via Shimla). From the Sangla bus stand, hire a local taxi or walk, depending on luggage and weather. From Chandigarh Airport (approx. 345 km) - By Private Taxi: Pre-book a cab from the airport for a seamless valley-to-valley transfer. The route is Chandigarh – Shimla – Narkanda – Rampur – Jeori – Karcham – Sangla. Driving time ranges from 11–12 hours depending on road and weather conditions. - By Bus + Shared Jeep: Take a bus from Chandigarh to Shimla or directly to Reckong Peo if available. From Shimla or Rampur, continue on a Reckong Peo/Sangla bus or shared jeep, then proceed from Sangla town to the retreat. Road Tips for Travelers - Best Time to Travel by Road: March to June and September to early November are ideal for clearer roads and comfortable temperatures. - Mountain Roads: The final stretch from Karcham to Sangla is narrow and carved along the valley, so start early in the day to avoid late-night driving. - Local Transfers: Shared jeeps and local taxis are common in the valley and can be hired easily for short trips to the property and nearby villages.
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