Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Pelling Resort in Chumbong Village is a scenic journey through the hills of West Sikkim. The nearest major railway head is New Jalpaiguri (NJP), about 136 km away. From NJP, you can hire a private taxi directly to the resort or take a shared jeep towards Pelling and then a short local taxi ride to Chumbong Village. Regular shared jeeps and buses operate from Siliguri and Jorethang to Pelling, making it convenient for budget travelers. If you’re flying in, Bagdogra International Airport is approximately 140 km from the property. From the airport, private taxis are readily available and offer a comfortable 4.5–5 hour drive through tea gardens, rivers, and winding mountain roads. Travelers who prefer public transport can first reach Siliguri or Jorethang by bus or shared jeep and then continue onwards to Pelling. The final approach to the resort is via a motorable village road, with on-site parking available for self-drive visitors.
Select a stay to see booking summary
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