Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Kausani Retreat is straightforward once you arrive in the Kumaon region. The nearest major railhead is Kathgodam Railway Station, about 137 km away. From the station, you can hire a private taxi directly to Kausani for a comfortable, scenic 4–5 hour drive through pine forests and hill villages, or opt for shared jeeps and buses that run towards Almora and Kausani from outside the station. If you are flying in, Pantnagar Airport is roughly 171 km from the property. Taxis are available at the airport, and pre-booking a cab is recommended for families or travelers with extra luggage. The journey takes around 5–6 hours and offers sweeping views of the Himalayas as you climb higher into the hills. For budget-conscious travelers, regular government and private buses connect Kathgodam, Haldwani, Almora, and Kausani. Once in Kausani, local taxis and shared jeeps can bring you along the tea garden and Baijnath temple road to the retreat. The property is situated close to the main road, so road access is convenient even for late arrivals.
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