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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reach Pelling Farm Stay by first travelling to West Sikkim via Siliguri. The closest airport is Bagdogra International Airport, about 139 km away. From the airport, you can hire a private taxi directly to Pelling for a comfortable 4–5 hour mountain drive, or take a taxi to the Siliguri stand and continue by shared jeep. New Jalpaiguri Railway Station, roughly 135 km from the stay, is the most convenient railhead; outside the station you’ll find shared jeeps and private cabs heading towards Pelling via Jorethang or Geyzing. If you’re arriving by bus, Tenzing Norgay Central Bus Terminus in Siliguri is about 127 km away. From there, you can board a bus towards Jorethang or Geyzing and then take a local shared jeep or taxi for the final leg. Roads are hilly and scenic, so daytime travel is recommended. Once in Pelling, follow local signboards or ask your driver to continue towards Singyang; the stay is located just off the main road with parking available on-site.
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