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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Alleppey Sharing Houseboat is simple and scenic, with multiple transport options that suit different budgets and travel styles. From Alappuzha Railway Station (4.4 km away): - By Auto-Rickshaw or Taxi: Step out of the station and hire an auto-rickshaw or private taxi directly to Thottumkal Junction East of District Court, Kidangamparamp, Thathampally. The ride typically takes 10–15 minutes, depending on traffic, and drops you close to the boarding point. - By Shared Jeep: Shared jeeps and local taxis are often available outside the station. Ask for a jeep going towards Thathampally or Kidangamparamp and get down at Thottumkal Junction East of District Court. From there, it’s a short walk to the houseboat boarding area. From KSRTC Bus Terminal, Alappuzha (about 900 m away): - By Foot: If you’re travelling light, you can enjoy a pleasant 10–15 minute walk through Alappuzha town towards Thathampally, using the District Court as the main landmark and continuing to Thottumkal Junction East. - By Auto-Rickshaw: Auto-rickshaws are readily available at the bus stand. A quick 3–5 minute ride will take you directly to Kidangamparamp, near the houseboat boarding point. - By Bus: Local buses running within Alappuzha often pass close to Thathampally and the District Court area. Board a bus heading in that direction and get off near Thottumkal Junction, then walk a short distance to the pick-up point. From Cochin International Airport (about 84 km away): - By Private Taxi: The most convenient and comfortable way is to book a prepaid or app-based taxi from the airport to Alappuzha. The journey usually takes 2.5–3 hours, depending on traffic, and drops you close to Thottumkal Junction East of District Court. - By Bus: From the airport, first head to Kochi city (Aluva or Vyttila hubs) by airport bus or taxi, then board a KSRTC or private bus to Alappuzha. On arrival at the KSRTC Bus Terminal, hire an auto-rickshaw or short taxi ride to Thathampally. - By Shared Jeep/Taxi from Alappuzha Town: Once you reach the town by bus, shared jeeps and local taxis can take you towards Kidangamparamp. Ask to be dropped near Thottumkal Junction East of District Court for convenient access to the houseboat embarkation point. Driving to the Boarding Point: If you’re self-driving, use navigation apps and set your destination to Thottumkal Junction East of District Court, Kidangamparamp, Thathampally, Alappuzha. Parking options are available nearby, from where staff or boat operators typically assist you in boarding the houseboat.
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