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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Nako Retreat in Gangtok is part of the Himalayan experience. From Kalka Railway Station (around 400 km away), travelers typically continue by overnight bus or shared taxi towards Gangtok, changing at major transit points like Siliguri. From Shimla Bus Stand (about 316 km away), longer-distance buses and shared jeeps connect through hill routes towards Sikkim; it’s wise to break the journey with an overnight halt in a larger town on the way. For those flying into Bhuntar Airport Kullu Manali (approximately 414 km away), onward travel is usually by road. You can hire a private taxi for a flexible, scenic drive through the mountains, or combine regional buses and shared jeeps for a more budget-friendly option. Once you reach Gangtok, make your way towards Kazi Road in Vishal Gaon. Local taxis are easy to find at the main taxi stands; simply ask for Kazi Road and the driver will bring you close to the property’s lane. From there, it’s a short walk to Nako Retreat. Shared jeeps within the city and private taxis both work well, depending on whether you prefer convenience and privacy or a more local, economical ride.
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Since 2017, Izifiso has been turning travel dreams into unforgettable experiences across India's most beautiful destinations.
