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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Kasol Retreat is straightforward and scenic. The closest airport is Bhuntar Airport (Kullu–Manali), about 30.7 km away. From the terminal, you can hire a private taxi directly to Kasol Retreat for a comfortable 1–1.5 hour drive along the Parvati Valley, or opt for a shared jeep toward Kasol and walk or take a short local ride to the property. If you are arriving by train, Kalka Railway Station is around 223 km from Kasol. From Kalka, many travelers take a Volvo or state-run bus toward Bhuntar or Manali and get down at Bhuntar, then change to a local bus or shared jeep for Kasol. You can also book a direct taxi from Kalka for a more flexible, door-to-door journey through the mountains. For those using bus services, the nearest major stop is Manikaran Bus Stand, about 4.4 km from the property. Regular buses and shared jeeps run between Bhuntar, Kasol and Manikaran. From Manikaran Bus Stand, a short taxi or shared jeep ride brings you close to Old, near HHH, Kasol, where Kasol Retreat is located. The final approach is on narrow village roads, so informing your driver about the exact address in advance helps ensure a smooth arrival.
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