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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Nainital Resort is straightforward from both rail and air gateways. From Kathgodam Railway Station (approx. 35.6 km): - Private Taxi: Step out of the station and hire a taxi directly to Mallital. The drive takes around 1–1.5 hours, winding through forested hills and lake views as you approach Nainital. Ask the driver to drop you near Jila Panchayat Road, Over Mall, Mallital. - Shared Jeep: Shared jeeps to Nainital frequently operate from just outside the station. They are a budget-friendly option and usually drop passengers near the main bus stand or Mall Road. From there, you can take a short taxi or an easy walk uphill, depending on luggage, to reach the resort. - Bus: Uttarakhand state buses and private buses connect Kathgodam to Nainital. On arrival at the Nainital bus stand, hire a local taxi or rickshaw to Mallital, heading towards Jila Panchayat Road where the resort is located. From Pantnagar Airport (approx. 69 km): - Private Taxi: The most convenient option is to pre-book or hire a taxi from the airport. The scenic journey to Nainital generally takes 2–2.5 hours, passing through plains and then gradually climbing into the Kumaon hills. Ask the driver for Mallital, Nainital, and then Jila Panchayat Road, Over Mall. - Shared Jeep / Connecting Transport: You can also travel from Pantnagar to Haldwani or Kathgodam by taxi or shared jeep, and from there continue by bus or jeep to Nainital. Once in Nainital, arrange a local taxi to drop you at the resort near the upper side of Mallital. By Road (From Delhi & Nearby Cities): - Self-Drive / Private Cab: Nainital is well-connected by road from Delhi, Haldwani, Bareilly and other North Indian cities. Drive via Haldwani–Kathgodam–Nainital route, then follow signboards towards Mallital. Once at Mallital end of the lake, follow Jila Panchayat Road; the resort lies in this quieter, elevated part of town, just above the Mall area. Local Tips: - Roads are hilly and curvy near Nainital; plan arrival before late night for a more comfortable drive. - During peak season and weekends, traffic can be heavy near Mall Road. Confirm parking and exact drop point with the resort before arrival.
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