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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Nainital Resort is convenient from both rail and air gateways of Kumaon. From Kathgodam Railway Station (approx. 35.5 km): - By Private Taxi: The most comfortable and time-efficient option. Taxis are easily available outside the station; the scenic drive to Upper Mall Road takes about 1.5–2 hours, winding through pine forests and mountain curves. - By Shared Jeep: Budget-friendly shared jeeps frequently operate towards Nainital. Board a jeep bound for Nainital and get down near Mall Road, from where a short uphill drive or local taxi ride brings you to the resort at Upper Mall Road, Sher ka Danda. - By Bus: Uttarakhand state transport and private buses run between Kathgodam and Nainital. On arrival at Nainital bus stand, hire a local taxi or shared cab to reach Upper Mall Road. From Pantnagar Airport (approx. 68.8 km): - By Pre-booked Taxi: The easiest way to arrive. Arrange a taxi in advance or hire one from the airport counter for a direct drive to Nainital Resort. The journey typically takes 2.5–3 hours, passing through plains, foothills, and charming hill roads. - By Taxi + Shared Jeep/Bus: Travel by taxi from the airport to Kathgodam or Haldwani, then switch to a shared jeep or bus to Nainital, and finally a local taxi to Upper Mall Road. By Road from Nearby Cities: - From Delhi (approx. 310 km): Drive via Hapur – Moradabad – Rampur – Haldwani – Kathgodam – Nainital. Roads are generally good and the last stretch offers beautiful mountain views. Regular overnight and daytime buses also run from Delhi to Nainital. - From Haldwani/Kathgodam: Numerous shared jeeps, buses, and taxis connect these towns to Nainital through the day. On reaching Mall Road, follow signage or use a cab to reach Sher ka Danda and the resort. Local Tips: - In high season and on weekends, it’s wise to pre-book your taxi and start early to avoid traffic on the hill road. - Winter travelers should check weather updates as fog and occasional snow can slow down the journey.
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