Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Katra Retreat is convenient from all major transport hubs in the region. From Jammu Tawi Railway Station (about 46.2 km away), you can hire a private taxi directly to the property, which typically takes 1.5–2 hours depending on traffic. Shared jeeps are also available outside the station for Katra, offering a more budget-friendly option, though they may take slightly longer due to multiple stops. From Jammu Airport Satwari (approximately 48.6 km away), taxis are easily available at the arrivals area. You can book a private cab for a comfortable door-to-door transfer straight to the hotel’s location beside Radisson square hotel, near Pine Land Public High School tea garden in Katra. Many drivers are familiar with this landmark area, making navigation straightforward. If you’re arriving by bus, Katra Bus Stand is only about 1.7 km from the property. From there, you can either walk if you’re traveling light or take a short auto-rickshaw or taxi ride. Local shared jeeps and small buses also ply this short stretch frequently. When you arrive in Katra, simply mention the nearby Radisson square hotel and the tea garden area near Pine Land Public High School for easy directions to Katra Retreat.
Select a stay to see booking summary
Mangalgunj,South Bengal,West Bengal
2 person • Family Tent
Manebhanjan,North Bengal,West Bengal
2 person • Adventure Tent
