Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Manali Retreat is straightforward and scenic. If you’re arriving by air, fly into Bhuntar Airport (Kullu Manali), around 51 km away. From the airport you can hire a private taxi for a direct, comfortable ride along the Beas River to Left Bank, Naggar Road in Aleo, where the property is located. Shared jeeps are also available from the airport area and nearby Kullu/Manali stands, offering a more budget‑friendly option. For those coming by train, Kalka Railway Station is about 282 km from Manali. From Kalka, you can continue your journey by Volvo or state-run bus towards Manali, or book a private taxi for a door‑to‑door transfer. Most long‑distance buses from Chandigarh, Delhi, and other North Indian cities terminate at Manali bus stand; from there, a short taxi or auto‑rickshaw ride takes you up to Left Bank, Naggar Road, Aleo. Regular local buses and shared jeeps also ply this route, making it easy to reach the property without a private vehicle. If you’re driving yourself, follow the main highway towards Manali and, once in town, head to the Left Bank via the bridge that connects to Naggar Road. The route is well signposted, and on‑site parking at Manali Retreat means you can leave your car safely while you explore the surrounding mountains and markets on foot or by local transport.
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