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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Rishikesh Retreat is easy and scenic. From Rishikesh Railway Station (about 6.2 km), you can hire a private taxi or take a shared jeep toward Tapovan and ask to be dropped near Stonewood Hotel on Decon Vally Road, next to Hotel Hidden Delight, Upper Tapovan. The ride usually takes 20–30 minutes, depending on traffic. If you arrive at Rishikesh Bus Stand (around 5.9 km away), local taxis and auto-rickshaws are readily available. Request a drop at Secret Waterfall Road near Stonewood Hotel in Upper Tapovan; from there, it’s a short drive up to the retreat. Shared jeeps also run frequently on this route, offering a budget-friendly option. From Jolly Grant Airport Dehradun (approximately 23.2 km), pre-paid taxis and app-based cabs are the most convenient choice. The journey to Upper Tapovan typically takes 45–60 minutes along the Rishikesh–Badrinath highway before turning toward Decon Vally Road. Guests who prefer public transport can take an airport taxi or bus to Rishikesh Bus Stand and then switch to a local taxi, jeep, or bus heading to Tapovan. For those arriving by self-drive car or bike, follow the signs toward Tapovan and Secret Waterfall Road. Once you reach the Upper Tapovan area, look out for Stonewood Hotel and Hotel Hidden Delight; the property is located right next to them along Decon Vally Road.
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