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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Manali Retreat is located in the peaceful Sajjanu Ville (Rangri, Simsa) area of Manali, a short drive from the main town. From Bhuntar Airport (Kullu-Manali Airport – approx. 48 km) - By private taxi: The most convenient option, with a scenic 1.5–2 hour drive along the Beas River leading directly to the property. - By shared jeep: Available outside the airport and from nearby towns; a budget-friendly choice if you’re comfortable sharing with other travelers. - By bus: Take a local or Volvo bus towards Manali, get down at Manali Bus Stand, then hire a taxi or auto-rickshaw for the final 10–15 minute ride to Sajjanu Ville (Rangri, Simsa). From Kalka Railway Station (approx. 240 km) - By bus: From Kalka or nearby Chandigarh, board an overnight Volvo or deluxe bus to Manali. On reaching Manali Bus Stand, take a taxi or auto to the retreat. - By private taxi: Ideal for groups or families who prefer flexible stops and direct access. The drive takes around 8–9 hours through the Shivalik and Himalayan foothills. From Manali Bus Stand (approx. 3 km) - By taxi or auto-rickshaw: A quick ride uphill to Sajjanu Ville. Drivers are generally familiar with the Simsa/Rangri area. - By shared jeep: Shared local jeeps or cabs may be available, especially in peak season; confirm that they are heading towards Rangri/Simsa. Self-drive If you’re driving your own vehicle, follow the Chandigarh–Bilaspur–Kullu–Manali route. Once you reach Manali town, head towards Rangri and then to Sajjanu Ville (Simsa), following local signboards or navigation apps to reach Manali Retreat.
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