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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Haridwar Retreat is simple and convenient thanks to its central Devpura location near Shivmurti lane. From Haridwar Railway Station (approx. 550 m): - On Foot: The retreat is within walking distance for travelers with light luggage, taking around 8–10 minutes via the main Devpura road. - Auto-rickshaw: Auto-rickshaws are easily available outside the station; it’s a quick 3–5 minute ride. Ask for Shivmurti lane near Gurjat Samaj in Devpura. - Cycle-rickshaw: A slower but more traditional option, ideal if you want to soak in the local streets on the way. From Jolly Grant Airport, Dehradun (approx. 40.4 km): - Private Taxi: The most comfortable and direct option. Taxis are available at the airport and will bring you straight to the property in about 1.5 hours, depending on traffic. Share the complete address in Devpura and mention that it’s close to Gurjat Samaj on Shivmurti lane. - Shared Jeep: Budget-friendly shared jeeps or cabs often run between the airport/Dehradun and Haridwar. From the drop point in Haridwar (usually near the bus stand or railway station), you can take a short auto-rickshaw ride to the retreat. - Bus: Regular buses connect Dehradun and Haridwar. Once you arrive at the Haridwar bus stand, hire an auto-rickshaw or cycle-rickshaw to Devpura and get down near Shivmurti lane, close to Gurjat Samaj. Local Transport Tips: - The Devpura area is well-connected with autos, shared tempos, and rickshaws throughout the day. - Landmarks like Har Ki Pauri and Maa Mansa Devi Temple are a short drive or rickshaw ride away, making it easy to explore without needing your own vehicle.
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