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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Mussorie Resort is straightforward and scenic, with multiple options from nearby hubs: From Jolly Grant Airport, Dehradun (approx. 59 km) - By Private Taxi: The fastest and most comfortable option. Taxis are readily available outside the terminal and take around 2–2.5 hours, driving via Dehradun and up the winding hillside road to Mussoorie. - By Shared Jeep: You can take a shared cab or jeep from outside the airport area or after reaching Dehradun city. This is a budget-friendly choice for solo travelers. - By Bus: First travel to Dehradun ISBT (via airport taxi or local transport), then board a state-run or private bus to Mussoorie. From Mussoorie bus stand, Mall Road is a short taxi or rickshaw ride away. From Rishikesh Railway Station (approx. 72 km) - By Private Taxi: Hire a taxi directly from the railway station to Mussorie Resort. The journey takes about 3–3.5 hours and offers beautiful mountain and valley views as you ascend toward Mussoorie. - By Shared Jeep: Board a shared jeep or cab toward Dehradun, then switch to another shared vehicle or bus for Mussoorie. This is a cost-effective way to travel if you don’t mind sharing space. - By Bus: Take a bus from Rishikesh to Dehradun, then another bus from Dehradun to Mussoorie. On arrival, a short local taxi ride brings you to Mall Road near Ambedkar Chowk. Local Directions in Mussoorie - Mussorie Resort is located on The Mall Road near Ambedkar Chowk, a well-known landmark. - From Mussoorie Bus Stand or Library Chowk, you can: - Walk if you’re traveling light and enjoy strolling along Mall Road. - Hire a local taxi or rickshaw for a quick and easy transfer, especially if you have luggage. Thanks to its central Mall Road address, the resort is easy to locate and accessible by road throughout the year, weather permitting.
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