Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Drung Resort is straightforward and scenic, with mountain views accompanying most of your journey. From Srinagar International Airport (approx. 48.8 km): - By Private Taxi: The fastest and most comfortable option. Taxis are readily available outside the terminal and can be pre-booked. The drive takes around 1.5–2 hours depending on weather and road conditions, following the route via Srinagar – Tangmarg – Drung. This option is ideal if you’re carrying winter gear or traveling with family. - By Shared Jeep: Budget-friendly and popular with local travelers. Shared jeeps to Tangmarg or Gulmarg can be found near the airport area or main Srinagar transport stands. From Tangmarg, you can hire a local jeep or taxi for the short uphill ride to Drung. - By Bus: Regular buses run from Srinagar to Tangmarg. From Tangmarg, change to a local jeep or taxi heading towards Drung. This is the most economical way to travel, though it takes longer and involves at least one change. From Jammu Tawi Railway Station (approx. 287 km): - By Road via Srinagar: On arrival at Jammu Tawi, hire a direct taxi to Drung or travel in stages (Jammu to Srinagar, then Srinagar to Drung). The journey by road can take 8–10 hours depending on traffic and weather, following the Jammu–Udhampur–Banihal–Srinagar highway and then onwards to Tangmarg and Drung. - By Bus or Shared Transport: Long-distance buses and shared cabs operate between Jammu and Srinagar. From Srinagar, continue by bus, jeep, or taxi to Drung as described above. Local Travel Tips: - Winter Travel: In snowy months, roads can be slippery and sometimes slow-moving. Opt for a sturdy vehicle with an experienced mountain driver. - Last-Mile Access: Confirm with the resort about the exact landmark and any seasonal route updates. In heavy snow, the final stretch may require a jeep or short walk. - Daylight Arrival: Aim to reach Drung during daylight hours to fully enjoy the scenic drive and ensure smoother navigation through the mountain roads.
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