Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Mussorie Retreat is straightforward and scenic. The nearest major railhead is Dehradun Railway Station, about 23.8 km away. From the station, you can hire a private taxi for a direct, comfortable ride up to Old Mules Road near St Georges College in Barlow Ganj, which takes around 60–90 minutes depending on hill traffic. Budget-conscious travelers can opt for a shared jeep from outside the station towards Mussoorie, then take a local taxi or auto from Mussoorie Bus Stand to the property. If you’re arriving by air, Jolly Grant Airport in Dehradun is roughly 50.1 km from the retreat. Prepaid cabs and private taxis are available at the airport and will take around 2–2.5 hours to reach Mussoorie via a winding but picturesque mountain road. Some travelers prefer to first reach Dehradun city by bus or shared cab from the airport, and then switch to a taxi or shared jeep heading to Mussoorie. Mussoorie Bus Stand is just about 4.1 km away, making it very convenient if you’re coming by state-run or private buses from Delhi, Dehradun, or other nearby cities. From the bus stand, local cabs and shared jeeps are easily available to Barlow Ganj. The property’s location along Old Mules Road is well known among local drivers, so simply mention the address near St Georges College and you’ll be dropped close to the entrance. Self-drivers can follow the Dehradun–Mussoorie Road, then head towards Barlow Ganj. The route is well-marked, but it’s best to travel during daylight hours due to hill curves. On-site parking and good road reachability make it a convenient base for those exploring the region by car.
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