Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Darjeeling Guest Inn and Spa is straightforward from all major gateways to the hills. From Bagdogra International Airport (≈70 km) - Duration: 3–3.5 hours by road, depending on traffic and weather. - By Private Taxi: The most comfortable and time-efficient option. Prepaid taxis are available just outside the terminal; ask for a drop to “Club Side, Robertson Road, near Mall Road, Darjeeling.” The driver will usually bring you close to the property entrance, with a short walk on the uphill lane. - By Shared Jeep: Shared jeeps to Darjeeling depart frequently from outside the airport area and nearby Siliguri stands. They are budget-friendly but can be crowded and may have fixed drop points at Darjeeling taxi stands. From there, a short local taxi ride or a gentle uphill walk will bring you to the guest inn near Mall Road. From New Jalpaiguri (NJP) Railway Station (≈73 km) - Duration: 3–3.5 hours by road. - By Private Taxi: Taxis are readily available outside NJP. Request a direct transfer to Chauk Bazaar / Mall Road, Darjeeling, and share the full address: Club Side, 1/1 Robertson Road. This is the easiest door-to-door option, especially with luggage. - By Shared Jeep: Shared jeeps to Darjeeling leave from just outside NJP or nearby Siliguri stands. They are more economical than private cabs. You will usually be dropped at the main taxi stand in Darjeeling (Chauk Bazaar), from where you can hire a local cab or walk up towards Mall Road to reach the guest inn. From Tenzing Norgay Central Bus Terminus, Siliguri (≈65 km) - Duration: 3–3.5 hours by road. - By Bus: Regular buses to Darjeeling depart from this terminus and are ideal for budget-conscious travelers. On arrival at Darjeeling bus stand, hop into a local taxi for a quick ride up to Club Side, Robertson Road. - By Shared Jeep: Shared jeeps are also available right outside or near the bus terminus, offering a faster and often more frequent connection to Darjeeling than scheduled buses. Getting Around in Darjeeling - Local Taxis: Easily available for short hops to Darjeeling Mall, Batasia Loop, Peace Pagoda, and other sights. - On Foot: The property’s location near Mall Road means you can walk to shops, cafes, and viewpoints, enjoying the classic Darjeeling hillside atmosphere. Tip: During peak season and monsoon, roads can be busy or affected by weather, so allow extra travel time and pre-book your taxi where possible.
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