Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Sittong Homestay is a scenic journey through misty tea gardens and rolling hills. From New Jalpaiguri Railway Station (about 64 km), you can hire a private taxi for the most comfortable and time-efficient option, taking roughly 2.5–3 hours depending on traffic and road conditions. Budget travelers can board a shared jeep or bus towards Kurseong or Siliguri and then switch to a local shared jeep heading to Sittong; this may take a little longer but offers an authentic hill-travel experience. From Tenzing Norgay Central Bus Terminus in Siliguri (around 57.5 km away), frequent shared jeeps and private cabs are available towards Kurseong, after which local jeeps can be hired for the final stretch to Upper Sebjay. Travelers who prefer flexibility and comfort can pre-book a direct taxi from Siliguri to the homestay. If you are flying in, Bagdogra International Airport is about 69.5 km away. You can arrange a pick-up with a private cab directly to the property, which is the most convenient option if traveling with family, luggage, or elderly companions. Shared jeeps may be available from nearby Siliguri, but for first-time visitors, a direct taxi is usually easier. The last leg of the journey involves charming hilly roads, so it’s advisable to travel during daylight hours.
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