Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Mukteshwar Resort is a scenic experience in itself, with winding Himalayan roads and sweeping valley views. From Kathgodam Railway Station (approx. 54 km): - By Private Taxi: The most comfortable option, taking about 2–2.5 hours. Taxis are easily available outside the station and can be pre-booked for a smoother arrival. - By Shared Jeep: Budget-friendly jeeps towards Mukteshwar and nearby hill towns operate from just outside the station or from Haldwani. You may need to change once en route, usually at Bhimtal or Bhowali. - By Bus: Take a bus from Kathgodam or Haldwani towards Mukteshwar/Nainital/Bhowali, then hire a local taxi or shared jeep for the final stretch. From Nainital Bus Stand (approx. 44.5 km): - By Private Taxi: A direct taxi from Nainital to Mukteshwar offers a relaxed 1.5–2 hour ride through oak and pine forests. - By Shared Jeep: Look for jeeps heading towards Ramgarh or Mukteshwar from the main taxi/jeep stands; this is a popular option for solo travelers and backpackers. - By Local Bus: Limited but economical, buses and mini-buses connect Nainital to nearby towns, from where you can catch a shared jeep to Mukteshwar. From Pantnagar Airport (approx. 87.3 km): - By Private Taxi: Pre-booked or on-spot taxis from the airport provide the most convenient transfer, taking about 3–3.5 hours depending on traffic and weather. - By Combined Bus/Jeep: Travel first to Haldwani/Kathgodam by taxi or bus from the airport, then continue onwards to Mukteshwar by bus or shared jeep. Driving Yourself: If you’re arriving by car, follow routes via Haldwani–Kathgodam–Bhimtal–Bhowali–Ramgarh–Mukteshwar. Roads are motorable year-round, but during monsoon or winter, start early and drive cautiously, especially on bends and after dark. On-site parking at the property makes it convenient for self-drive travelers.
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