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Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Dal Lake Resort sits along Boulevard Road, directly opposite Ghat No. 9 on Dal Lake, making it easy to reach from all major transport hubs in Srinagar. From Srinagar International Airport (approx. 13.6 km) - By private taxi: Taxis are readily available outside the terminal. Ask the driver to take you via Airport Road towards Dal Gate and continue along Boulevard Road until you reach Ghat No. 9. The resort is located just opposite the ghat on Pinegrove–Lhasa Lane, 3rd Cross Road. - By shared jeep: Shared jeeps operate from outside the airport towards the city. Get off near Dal Gate or Dalgate Crossing, then take a short local taxi or auto-rickshaw ride along Boulevard Road to Ghat No. 9. - By bus: Board an airport shuttle or local bus towards Lal Chowk or Dal Gate, then switch to a bus or shared taxi going along Boulevard Road. Ask to be dropped near Ghat No. 9. From Srinagar Bus Stand (approx. 9.2 km) - By private taxi: Hire a taxi from the stand and request drop-off at Dal Lake, Boulevard Road, opposite Ghat No. 9. The driver will follow the main city roads towards Dal Gate and continue lakeside to the property. - By bus: Local buses frequently connect the bus stand to Dal Gate and Boulevard Road. Get off at Dal Gate or a nearby stop on Boulevard Road, then walk or take a short local ride to Ghat No. 9. - By shared jeep: Shared jeeps to Dal Lake run throughout the day. Disembark at Dal Gate or along Boulevard Road and walk a few minutes to the resort. From Jammu Tawi Railway Station (approx. 245 km) - By road: The most convenient option is a pre-booked private taxi or cab service that drives you directly to Srinagar along the Jammu–Srinagar highway. Upon entering the city, head towards Dal Gate, then follow Boulevard Road along the lake until you reach Ghat No. 9. - By bus: Long-distance buses and shared vehicles run from Jammu towards Srinagar. Once you arrive at Srinagar Bus Stand, follow the local directions above to reach the resort. Local tips - Use “Ghat No. 9, Dal Lake on Boulevard Road” as a landmark for easy navigation. - The lane name is Pinegrove–Lhasa Lane, 3rd Cross Road, just off Boulevard Road. - Private taxis are the quickest and most comfortable option, while buses and shared jeeps offer a budget-friendly way to reach the lakefront.
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