Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Gurez Retreat is an adventure through some of Kashmir’s most dramatic landscapes. The property is located in Khandyal, near the Degree College in Gurez Valley, Dawar, and can be accessed by a combination of road and nearby transport hubs. From Srinagar International Airport (about 142 km away): - Step 1: From the airport, hire a private taxi or shared jeep towards Bandipora. The drive takes you along the scenic shores of Wular Lake and usually takes around 3–4 hours, depending on road conditions. - Step 2: From Bandipora, continue by shared jeep, local bus, or pre-booked private cab towards Dawar in Gurez Valley via the Razdan Pass. This stretch is exceptionally picturesque, with high mountain passes and valley views. Travel time is typically another 4–6 hours. - Step 3: On reaching Dawar town, ask for Khandyal, near the Degree College. Local taxi drivers and residents are familiar with the property’s location and can guide you the short remaining distance. From Bandipora Bus Stand (around 78 km away): - Buses and shared jeeps depart towards Gurez when the road is open (usually late spring to autumn, depending on snowfall). - Board a bus or shared jeep to Dawar. The route passes over Razdan Pass, so departures often start in the morning to make the most of daylight and safer driving conditions. - Once in Dawar, hire a local taxi or walk/short ride to Khandyal, near the Degree College, where the retreat is located. From Shri Mata Vaishno Devi Railway Station, Katra (around 353 km away): - Take a taxi or bus from Katra to Srinagar. This is a full-day journey through Jammu and the Kashmir Valley, so starting early is recommended. - From Srinagar, follow the same route as from Srinagar International Airport: travel by taxi or shared jeep to Bandipora, then onwards to Dawar in Gurez Valley. Local Transport Tips: - Shared jeeps are the most common and economical way to travel between Bandipora and Gurez, favored by locals for their reliability in mountain terrain. - Private taxis are ideal for families, small groups, or those wanting more comfort and flexibility for photo stops along Razdan Pass and valley viewpoints. - Buses operate when weather and road conditions permit, but seats can be limited. It’s advisable to confirm timings in Bandipora in advance. Seasonal & Road Conditions: - Access to Gurez is highly dependent on weather. Heavy snow in winter can temporarily close the road over Razdan Pass, so always check current conditions and permits before you travel. - Mobile networks generally work around Dawar and Khandyal, making it easier to coordinate with your host or driver as you get closer.
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