Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Phe Phe Falls Resort is a scenic journey through the hills of Meghalaya. From Guwahati Railway Station (≈166 km) - Step 1: From outside the station, hire a private taxi towards Jowai/Jarain or look for shared jeeps going in that direction via Shillong. - Step 2: The most convenient route is Guwahati – Shillong – Jowai – Jarain – Loomkyntoor. - Step 3: From Jowai or Jarain, you can take a shared jeep or hire a local taxi directly to the resort. Approximate travel time: 5–6 hours by road, depending on traffic and weather. From Guwahati Airport (Lokpriya Gopinath Bordoloi Airport, ≈184 km) - Hire a pre-paid or app-based taxi from the airport to Shillong or directly towards Jowai. - From Shillong, continue by bus, shared jeep, or private taxi to Jowai/Jarain. - At Jowai or Jarain, switch to a local taxi or shared jeep for the final stretch to Loomkyntoor. Travel time is usually 6–7 hours, with beautiful views of rolling hills and valleys along the way. From Shillong (Bus Depot ≈72.8 km) - From Shillong Public Transport Service Bus Depot, board a bus bound for Jowai or use shared jeeps that frequently run on this route. - Once you reach Jowai or Jarain, hire a local taxi or shared jeep to Loomkyntoor. - Buses are the most economical; private taxis offer more comfort and flexibility for sightseeing stops. Travel time is around 2.5–3 hours from Shillong to the resort region. Local Transport Tips - Shared jeeps are common, budget-friendly, and a great way to experience local life, though they can be crowded. - Private taxis offer door-to-door convenience and are ideal for families, groups, or those carrying luggage. - Road conditions can vary with the season, so starting your journey early in the day is recommended for a relaxed arrival.
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