Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Ranikhet Boutique Stay in Kalimpong is straightforward with multiple transport options from the plains of Siliguri. From Bagdogra International Airport (approx. 78.8 km): - By private taxi: The most convenient way. Pre-book a cab or hire one from the airport taxi stand. The drive takes about 3–3.5 hours, following the Siliguri–Sevoke–Teesta–Kalimpong route, with scenic views of the Teesta River and rolling hills. - By shared jeep: Take a taxi or auto to Siliguri or Kalimpong stand (near Tenzing Norgay Central Bus Terminus) and board a shared jeep to Kalimpong. On arrival in Kalimpong, hire a local taxi to Gokulay, Bong GP. Share the property’s exact location (Block-I, 3F4F+6R7) with the driver. From New Jalpaiguri (NJP) Railway Station (approx. 69.4 km): - By private taxi: Taxis are easily available outside NJP. The journey takes around 3 hours, depending on traffic and road conditions, with a gradual ascent into the hills. - By shared jeep: Walk or take an auto to the nearby Siliguri Jeep Stand, then board a shared jeep to Kalimpong. From Kalimpong town, hire a local cab to the property in Bong GP. From Tenzing Norgay Central Bus Terminus, Siliguri (approx. 66.8 km): - By bus: State-run and private buses connect Siliguri to Kalimpong. Once at Kalimpong bus stand, take a taxi to Gokulay, Bong GP. - By shared jeep: Shared jeeps to Kalimpong run frequently from stands near the bus terminus. After reaching Kalimpong, transfer to a local taxi. Local directions in Kalimpong: - Share the full address “Ranikhet Boutique Stay, Block-I, 3F4F+6R7, Gokulay, Bong GP, Kalimpong” with your driver. - Mobile navigation apps work in most areas; download an offline map in case of weak network. Parking is available on-site, making it easy for guests arriving by self-drive car or rental vehicle.
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