Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Darjeeling Retreat is straightforward from all major gateways to the hills. From Bagdogra International Airport (approx. 67.3 km): - **Private taxi**: The quickest and most comfortable option. You can hire a prepaid or private cab from the airport for a scenic 3–3.5 hour drive through rolling tea gardens and winding mountain roads straight to 5, Dr Zakir Hussain Road, near the TV Tower at Tungsung Basti. - **Shared jeep**: Budget-friendly and widely available outside the airport or from nearby Siliguri. Shared jeeps usually head towards Darjeeling via Siliguri and Kurseong; request a drop near the TV Tower or Darjeeling Mall and take a short local taxi or walk to the property. From New Jalpaiguri Railway Station (approx. 70.4 km): - **Private taxi**: Taxis are readily available outside the station. Reserve one in advance or hire on arrival for a direct, hassle-free transfer to the retreat. - **Shared jeep**: A popular choice for solo travelers and backpackers. Shared jeeps leave regularly for Darjeeling from the NJP/Siliguri area; once in town, local taxis or a brief uphill walk can bring you to Zakir Hussain Road. - **Bus + shared transport**: Take a bus from Siliguri’s Tenzing Norgay Central Bus Terminus (about 62.3 km away from Darjeeling) towards Darjeeling, then switch to a shared jeep or local taxi for the final stretch if needed. From Tenzing Norgay Central Bus Terminus, Siliguri (approx. 62.3 km): - **Direct bus**: Government and private buses run towards Darjeeling during the day. From the Darjeeling bus stand, hire a local taxi or walk via the town roads towards the TV Tower area on Dr Zakir Hussain Road. - **Shared jeep**: Shared jeeps from Siliguri often depart more frequently than buses and provide a faster connection. On arrival in Darjeeling, ask to be dropped as close as possible to the Mall area or TV Tower and continue the short distance by taxi or on foot. Local access in Darjeeling: Once you’re in town, Darjeeling Retreat is conveniently located near the TV Tower on Dr Zakir Hussain Road, within easy reach of the Mall. Local taxis are plentiful, and the final approach includes pleasant hillside lanes with views of the surrounding town and valleys.
Select a stay to see booking summary
Mangalgunj,South Bengal,West Bengal
2 person • Family Tent
Mousuni Island,South Bengal,West Bengal
2 person • Pergola Tent
Manebhanjan,North Bengal,West Bengal
2 person • Cabin
