Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Darjeeling Home Stay is straightforward from both New Jalpaiguri Railway Station (NJP) and Bagdogra International Airport. From New Jalpaiguri Railway Station (approx. 68 km): - By Private Taxi: Step out of the station and hire a prepaid or private taxi to Darjeeling. The drive usually takes 3–3.5 hours, passing through Teesta and beautiful tea gardens. Ask the driver to drop you at Upper Toong Soong Road, near Sherpa Gumba, Manbari Basti. - By Shared Jeep: Shared jeeps to Darjeeling leave from just outside NJP and Siliguri. Board a jeep towards Darjeeling town, get off at Chowrasta/Mall area or Clock Tower, then take a local taxi or walk uphill to Upper Toong Soong Road, near Sherpa Gumba. - By Bus: Regular buses to Darjeeling are available from Siliguri Tenzing Norgay Bus Terminus. From NJP, first take an auto or cab to the bus stand, then board a Darjeeling-bound bus. On reaching Darjeeling, hire a local cab to Upper Toong Soong Road, Manbari Basti. From Bagdogra International Airport (approx. 68 km): - By Private Taxi: The most convenient option, available from the airport taxi stand. The journey to Darjeeling takes about 3–3.5 hours depending on traffic and weather. Tell the driver you need to get to Upper Toong Soong Road, near Sherpa Gumba. - By Shared Jeep: Take a cab or auto to Siliguri, then board a shared jeep for Darjeeling. On arrival in town, continue by local taxi to Manbari Basti/Upper Toong Soong Road. Local Directions in Darjeeling: - Landmark: Sherpa Gumba (monastery) on Upper Toong Soong Road in Manbari Basti. - From Darjeeling Mall (Chowrasta): Take a short taxi ride or a scenic uphill walk following local directions to Upper Toong Soong Road. The area is well known to taxi drivers, making the stay easily reachable even for first-time visitors.
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