Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Chandratal camp is an adventure in itself, with dramatic Himalayan scenery unfolding at every turn. The closest airport is Bhuntar Airport in Kullu Manali, around 158 km away. From here, travellers typically hire a private taxi or join a shared jeep heading towards Kaza or Batal, followed by a further drive to the Chandratal region. The journey takes you along winding mountain roads, crossing rivers and high passes, so it’s best to travel during daylight hours. If you’re arriving by train, Kalka Railway Station is the nearest major railhead, roughly 350 km from the campsite. From Kalka, you can continue by bus to Manali or Kaza, and then switch to a shared jeep or private taxi for the final stretch to the lake area. State-run and private buses operate on the Shimla–Reckong Peo–Kaza and Manali–Kaza routes in season, giving budget travellers good connectivity to Spiti. The last leg of the journey usually involves a mountain road that can be rough and narrow in places, especially after Kunzum Pass. A sturdy vehicle and an experienced local driver are strongly recommended. Parking is available near the campsite for self-driven cars and bikes. Due to high altitude and weather-dependent road conditions, visitors should plan travel times carefully, carry warm clothing, and keep an eye on local advisories before setting out.
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