Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Shillong Guest Inn is straightforward and scenic. From Guwahati Railway Station (about 107 km away), you can step outside the station and hire a shared jeep or private taxi directly to Shillong. Shared jeeps are budget-friendly and run frequently during the day, while private taxis offer more comfort and flexible timing. The journey usually takes around 3–3.5 hours, depending on traffic and weather. If you are arriving at Guwahati Airport (around 130 km from the property), taxis and shared jeeps are available just outside the terminal. Many travelers also pre-book a cab for a smoother arrival. The drive up to Shillong is picturesque, with rolling hills and misty valleys, making the ride part of the holiday experience. Once you reach Shillong city, ask the driver to drop you at Pynthorbah, Block-1, near the local taxi stand. Shillong Guest Inn is located just off the main road, so you won’t have difficulty finding it. City buses and shared taxis connect Pynthorbah with other parts of Shillong, including Police Bazar, making it easy to move around without your own vehicle. For guests driving in, the route from Guwahati to Shillong is via NH6, a well-traveled highway with food stops and viewpoints along the way. Secure parking at the inn means you can leave your vehicle and explore Shillong’s busy markets and calm lakes by local transport.
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Since 2017, Izifiso has been turning travel dreams into unforgettable experiences across India's most beautiful destinations.