Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Dehradun Retreat is straightforward thanks to its central address on 75A, Rajpur Road in Hathibarkala Salwala. From Dehradun Railway Station (approx. 5.5 km): - By Private Taxi: Step out of the station and hire a prepaid or app-based cab. The drive usually takes 15–20 minutes, depending on traffic. Ask the driver to take you via Rajpur Road towards Ravindrapuri; the property is easy to spot along the main stretch. - By Shared Jeep: Shared jeeps frequently operate from near the station towards Rajpur Road and key city points. Board a jeep heading in the Rajpur Road direction and get down near Hathibarkala Salwala; from there, it’s a short walk or a quick local rickshaw ride. - By Bus: Local city buses from the station side ply regularly along Rajpur Road. Catch a bus towards Rajpur or Survey Chowk and get off at a nearby stop; the short onward distance can be covered on foot or via a brief auto ride. From Jolly Grant Airport, Dehradun (approx. 31.1 km): - By Private Taxi: Taxis are available outside the terminal for a direct transfer to Rajpur Road. The journey usually takes 50–70 minutes, offering scenic views of the Doon Valley as you enter the city. - By Shared Jeep / Shuttle: Depending on time of day, you may find shared jeeps or airport shuttles heading towards Dehradun city. Get down at a central junction such as Parade Ground or Clock Tower, then take an auto, taxi, or shared jeep to Rajpur Road. - By Bus: State-run or private buses from the airport/nearby highway head into Dehradun. Once you reach the main bus stop or ISBT, shift to a local bus or taxi going towards Rajpur Road and alight close to Hathibarkala Salwala. Local Getting Around: Dehradun Retreat’s location on Rajpur Road makes it simple to explore the city. Auto-rickshaws, cabs, and buses are easily available for day trips to Gandhi Park, Guchhupani (Robber’s Cave), and other nearby attractions, while the property’s convenient parking suits guests arriving in their own vehicle.
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