Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Dehradun Retreat is straightforward thanks to its central location near the Race Course area. From Dehradun Railway Station (approx. 600 m): - On Foot: If you’re travelling light, you can walk from the station in about 8–10 minutes. Exit the station, head towards Tyagi Road, and follow local signboards towards Rest Camp / Govind Nagar. - Private Taxi: Taxis and app cabs are easily available right outside the station; the ride takes 3–5 minutes and is ideal if you have luggage or are travelling with family. - Shared Jeep / Auto: Shared jeeps and autos frequently run from the station towards the Race Course and Tyagi Road area. Ask to be dropped near Rest Camp or Govind Nagar. From Jolly Grant Airport, Dehradun (approx. 26.5 km): - Private Taxi: The most convenient option for families or groups. Taxis are available at the airport; the drive usually takes about 45–60 minutes depending on traffic, following the Rishikesh–Dehradun road towards the city, then onward to Race Course and Tyagi Road. - Shared Jeep / Shuttle: Seasonal and route-based shared jeeps and shuttle services connect the airport to Dehradun city. From the city drop-point (often near the ISBT or central areas), you can take a local taxi or auto to Tyagi Road, East Rest Camp. - Bus: State-run and private buses operate between the airport/Rishikesh road and Dehradun ISBT. From ISBT, hop on a local bus, shared jeep or taxi towards Race Course; from there, Tyagi Road and Rest Camp are a short ride away. Local Getting Around: From Dehradun Retreat, autos, cabs and local buses are easy to access along Tyagi Road and the Race Course area, making nearby attractions and city markets quick to reach.
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