Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Matu Eco Resort is an adventure in itself, rewarding you with pristine nature once you arrive. The closest major gateways are in Dibrugarh. From Dibrugarh Railway Station (about 410 km away) or Dibrugarh Airport (around 402 km away), travelers typically continue by road. Most visitors book a private taxi from Dibrugarh for a smoother, more flexible journey into the hills, with stops for food and viewpoints along the way. Budget-conscious travelers can opt for a combination of bus and shared jeep services, commonly used by locals. Buses run toward nearby towns and junctions; from there, shared jeeps connect deeper into the region. Private taxis and jeeps can usually be arranged in advance through local tour operators or your accommodation team, which is highly recommended given the distance and changing road conditions. Because this is a remote destination, start early in the day, keep some snacks and water handy, and confirm your return or onward transport in advance. Good road connectivity and local shared transport options make the journey feasible, while the final stretch by jeep or taxi immerses you in lush landscapes and quiet villages before you reach the resort.
Select a stay to see booking summary
Mangalgunj,South Bengal,West Bengal
2 person • Family Tent
Manebhanjan,North Bengal,West Bengal
2 person • Family Stay(top floor)