Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Pelling Resort is part of the charm of visiting the mountains of West Sikkim. The nearest major railhead is New Jalpaiguri Railway Station, about 131 km away. From here, you can hire a private taxi for a direct and comfortable ride through scenic valleys, or opt for a shared jeep towards Pelling via Jorethang or Geyzing, a popular and budget-friendly choice among locals and frequent travelers. If you are arriving by air, Bagdogra International Airport is around 137 km from the property. Taxis are readily available outside the terminal, and you can either book a dedicated cab to the resort or travel first to Siliguri/Jorethang and then continue onward in a shared jeep. The journey typically takes 5–6 hours, with winding mountain roads, tea gardens, and river views along the way. For those already in Sikkim, the Gangtok SNT Bus Stand is about 125 km away. Government and private buses, along with shared jeeps, connect Gangtok to West Sikkim. You can travel to Geyzing or Pelling and then take a short taxi ride to the property at Naku. Shared jeeps are frequent in the morning and early afternoon, so arriving at the stand earlier in the day is recommended. Self-drive travelers will find the location accessible via well-used hill roads, with parking available at the resort. The staff can also assist with guidance on road conditions and local transport if you inform them of your arrival plans in advance.
Select a stay to see booking summary
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