Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Shillong Boutique Retreat is straightforward and scenic. The nearest major rail and air gateways are in Guwahati, from where road connections bring you into Shillong’s cool hills. From Guwahati Railway Station (approx. 99 km): - Step outside the station to find shared jeeps and private taxis heading towards Shillong throughout the day. - Shared jeeps are the most budget-friendly and depart once seats fill up; they drop you at central points in Shillong. - Private taxis can be hired directly outside the station or pre-booked, offering a more comfortable, direct ride of about 3–4 hours, depending on traffic and weather. - Once in Shillong town, ask the driver to proceed towards Malki, Risa Colony. The retreat is located at H.no-21, Plot no-15, Upper Risa Colony; local drivers are usually familiar with the area and can take you right to the doorstep. From Guwahati Airport (approx. 122 km): - On arrival, head to the taxi stand just outside the terminal. You can choose between shared cabs going towards Shillong or hire a private taxi for a door-to-door transfer. - The journey typically takes around 3.5–4.5 hours, following a picturesque highway that winds into Meghalaya’s highlands. - Inform your driver that you need to get to Upper Risa Colony, Malki in Shillong; this helps them take the most convenient entry route into the city. From Shillong Public Transport Service Bus Depot (approx. 12.5 km): - From the depot, you’ll find local taxis and shared cabs readily available. - A private taxi is the quickest and most convenient option, taking about 25–35 minutes depending on traffic. - Shared local cabs that operate on set routes can also bring you close to Malki, from where you can take a short taxi ride or walk the final stretch to Upper Risa Colony. By Bus and Shared Transport: - Regular buses and shared jeeps operate between Guwahati and Shillong, departing from various pick-up points in Guwahati city. - After reaching the main bus stand or shared taxi point in Shillong, switch to a local taxi for the final leg to H.no-21, Plot no-15, Upper Risa Colony, Malki. Self-Drive and Parking: - If you’re driving in from Guwahati or nearby areas, follow the Guwahati–Shillong highway and enter Shillong via the main city approach, then continue towards Malki. - Use a navigation app to pin “Upper Risa Colony, Malki, Shillong 793014” for accurate turn-by-turn directions. - On arrival, you’ll find on-site parking available, making it convenient for guests arriving in their own car or rental vehicle.
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