Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Kochi Guest Inn is convenient from all major transport hubs in the city. From Ernakulam Junction railway station (about 3.9 km away), you can take a private taxi or an auto-rickshaw for a quick ride via SRM Road towards Ernakulam North and Kaloor. For a budget-friendly option, board a city bus heading to Kaloor and get down near Shivarama on SRM Road, then walk a short distance to the property. If you’re arriving at the KSRTC Bus Terminal, the guest house is roughly 2.3 km away. Autos, shared jeeps, and local buses are easily available outside the terminal; ask for SRM Road in Ernakulam North and you’ll be dropped close to the inn. From Cochin International Airport (around 26.9 km), pre-paid taxis from the airport counter or app cabs are the fastest way, driving straight towards Ernakulam city and Kaloor. Budget travelers can take an airport bus to the city, alight near Kaloor, and then hop into a shared jeep or local bus towards SRM Road. Clear local landmarks and the central location make the property simple to find, even for first-time visitors.
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