Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Thekkady Resort is straightforward and scenic, with lush hills and spice plantations lining most of the way. From Kottayam Railway Station (approx. 99 km) - By Private Taxi: The most convenient option. Taxis are readily available outside the station. The drive takes around 3–3.5 hours via NH 183 and NH 220, winding through rubber estates and misty hills before you reach Periyar. - By Shared Jeep: Local operators near the station and in Kottayam town organize shared jeeps to Thekkady. This is a budget-friendly choice and a good way to meet fellow travelers headed towards the wildlife sanctuary. - By Bus: Board a KSRTC or private bus from Kottayam to Kumily/Thekkady. Buses typically run at regular intervals during the day. From Kumily bus stand, you can hire an auto-rickshaw, taxi, or pre-arranged pickup to reach the resort on NH 220. From Cochin International Airport (approx. 153 km) - By Private Taxi: Pre-paid and app-based taxis are available at the airport. The journey usually takes 4–4.5 hours, tracing a beautiful route through hill country and spice-growing villages. It’s the most comfortable option if you’re traveling with family or have luggage. - By Shared Jeep: Some travel desks and tour operators at the airport and in Kochi city can arrange shared jeeps to Thekkady, especially during peak tourist season. Confirm departure times in advance. - By Bus: Take an airport taxi or bus to Ernakulam or Kottayam and then board a KSRTC or private bus towards Kumily/Thekkady. From the Kumily bus stand, local taxis, jeeps, and autos are available to drop you at the resort on the Kottayam–Kumily Road. Self-Drive Travelers driving their own vehicle can follow NH 220 (Kottayam–Kumily Road) towards Periyar. Clear road signage and navigation apps will guide you easily, with the route offering picturesque valley views and plenty of small tea and snack stops along the way.
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