Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Kochi Retreat is located on Moulana Azad Road in the Fort Kochi–Panayappilly–Chullickal area, making it easy to access by public and private transport. From Ernakulam Junction Railway Station (approx. 8.4 km): - By Taxi/Auto: Hire a prepaid taxi or auto-rickshaw from the station stand. The ride typically takes 25–35 minutes depending on traffic. Ask to be dropped at Chullickal, near Panayappilly on Moulana Azad Road. - By Bus: Board a bus heading toward Fort Kochi and get down at a stop near Chullickal/Panayappilly. From the bus stop, it’s a short ride by auto-rickshaw to the property. - By Shared Jeep: Shared jeeps and tempo travellers operating between Ernakulam and Fort Kochi can drop you close to Chullickal; from there, local autos are readily available. From Cochin International Airport (approx. 39.2 km): - By Private Taxi: Airport taxis and app-based cabs are available round the clock. The journey takes about 1–1.5 hours via NH 66, depending on city traffic. Share the full address on Moulana Azad Road, Chullickal for accurate navigation. - By Shared Jeep/Transfer: Some shared jeeps and shuttle services operate between the airport and Ernakulam city. From Ernakulam, continue onward by bus, taxi, or auto-rickshaw toward Fort Kochi and Chullickal. - By Bus: Take an airport bus to Vyttila or Ernakulam, then change to a city or KSRTC bus going toward Fort Kochi. Get down near Chullickal and take a short auto-rickshaw ride to Kochi Retreat. Local Getting Around: Fort Kochi’s main sights like the Chinese Fishing Nets, Mattancherry Palace, and Fort Kochi Beach are an easy auto-rickshaw or taxi ride away. Public buses, shared jeeps, and app-based cabs are widely available, and the area is also pleasant to explore by bicycle or on foot.
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