Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Kochi Guest Inn enjoys a central address on Mahatma Gandhi Road in Shenoys, making it easy to reach from all major transport hubs in Ernakulam. From Cochin International Airport (about 35 km) - By private taxi: The quickest and most convenient option. Taxis are available round the clock from the airport; the drive usually takes 45–60 minutes depending on traffic. Ask the driver to take you to “Shenoys, MG Road” near Abad Plaza Building. - By shared jeep: Look for shared jeeps or airport shuttles heading towards Ernakulam city. Get down near MG Road / Shenoys junction and walk or take a short auto-rickshaw ride to the property. - By bus: Board a KSRTC or low-floor bus towards Ernakulam. Alight at the main Ernakulam city bus stop on or near MG Road, then take a quick auto-rickshaw ride or a short walk to reach the inn. From Ernakulam Railway Station (about 2.4 km) - By auto-rickshaw: Auto-rickshaws are easily available outside the station. The ride to MG Road (Shenoys) usually takes 10–15 minutes. - By taxi: Ideal if you have more luggage or are arriving late at night. Request drop-off at Kochi Guest Inn, Abad Plaza Building, Mahatma Gandhi Road, Shenoys. - By bus: Several city buses run from near the station towards MG Road. Get off at a stop close to Shenoys and walk to the property. From Ernakulam Bus Stand (about 1 km) - On foot: If you’re traveling light, you can walk to the guest house in around 10–15 minutes along MG Road. - By auto-rickshaw or shared jeep: A quick and economical ride; simply mention Shenoys on MG Road. Local Getting Around Once checked in, the central location makes it simple to explore Kochi. Shared jeeps, buses, taxis and auto-rickshaws are readily available from MG Road, giving you easy access to Fort Kochi, the waterfront promenades and key cultural sights.
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