Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Kochi Guest Inn enjoys a central location on Mahatma Gandhi Road in the Shenoys area, making it simple to reach by road, rail, or air. From Cochin International Airport (about 35 km) - By Private Taxi: The quickest and most convenient option. Taxis are available round the clock from the airport; the drive usually takes 60–75 minutes depending on traffic. Ask to be dropped at Shenoys on M.G. Road; Kochi Guest Inn is just off the main thoroughfare. - By Shared Jeep: Shared jeeps and airport shuttles run towards Ernakulam city. Get down near M.G. Road or the main city junction, then take a short auto-rickshaw ride to the property. - By Bus: Board an airport bus to Ernakulam. Alight at the main Ernakulam bus stand and take an auto-rickshaw or local bus towards Shenoys/M.G. Road. The ride from the bus stand is about 5–10 minutes. From Ernakulam Railway Station (about 2.3 km) - By Auto-rickshaw or Taxi: A quick 10–15 minute ride, ideal if you have luggage. Ask for Shenoys on M.G. Road; drivers are familiar with the area. - By Bus: Frequent city buses run from near the station towards M.G. Road. Get off at a Shenoys stop and walk a short distance to the guest inn. - By Shared Jeep: Shared jeeps operating between key junctions in Ernakulam often pass along or close to M.G. Road. This is a budget-friendly option if you’re traveling light. From Ernakulam Bus Stand (about 1 km) - By Auto-rickshaw: The most straightforward way; it’s a 5–10 minute ride directly to the property. - On Foot: If you prefer to walk and have minimal luggage, it’s possible to reach Kochi Guest Inn in about 15–20 minutes via M.G. Road, enjoying the bustle of central Kochi along the way. Local Connectivity Kochi Guest Inn’s position on M.G. Road gives you easy access to city buses, taxis, and app-based cabs. This central location is ideal for exploring both mainland Ernakulam and the heritage quarters of Fort Kochi and Mattancherry.
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