Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Vagamon Retreat is located in Kappipathal, a scenic corner of Vagamon in Kerala. From Cochin International Airport (approx. 105 km) - By Private Taxi: The most comfortable and time-saving way. Pre-book a cab from the airport for a 3–3.5 hour drive through lush hills and winding roads. - By Bus + Taxi/Jeep: Take a KSRTC or private bus towards Kottayam or Erattupetta, then hire a taxi or shared jeep to Vagamon Retreat. From Kottayam Railway Station (approx. 75 km) - By Taxi: Taxis are easily available outside the station and offer a direct, scenic drive of about 2–2.5 hours to the retreat. - By Bus: Board a bus from Kottayam to Kurishumala or Vagamon. From the nearest bus stop, continue by local taxi or shared jeep to reach the property. From Kurishumala Bus Stand (approx. 15 km) - By Shared Jeep: Shared jeeps frequently operate between Kurishumala and nearby hill points. Ask for a ride towards Kappipathal and get dropped close to the retreat. - By Private Taxi: Ideal if you’re carrying luggage or travelling with family, providing a quick 30–40 minute ride through tea gardens and forests. Local Tips - Roads around Vagamon are hilly with curves; plan to travel during daylight hours for the best views and easier navigation. - Mobile networks can be patchy in some stretches, so save offline maps and the property contact details in advance.
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