Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Kolakham Resort is straightforward and scenic, with winding mountain roads and changing forest views as you climb higher into the hills. From Bagdogra International Airport (approx. 127 km): - **By Private Taxi:** The most convenient option for families and groups. Pre-book a cab from the airport; the drive takes around 4–5 hours via Siliguri – Kalimpong/Lava. This allows you to stop for tea breaks, viewpoints, and photo stops along the way. - **By Shared Jeep:** Take a shared jeep from outside the airport area or from Siliguri town towards Kalimpong or Lava. From Lava, you can hire another local jeep or taxi to Kolakham. This is a more economical option and offers an authentic local travel experience. - **By Bus + Jeep:** Board a bus from Siliguri to Kalimpong or Lava from the Tenzing Norgay Bus Terminus, then switch to a shared jeep or private car for the final leg to Kolakham. From New Jalpaiguri Railway Station (approx. 112 km): - **Private Taxi:** Step out of the station and hire a reserved taxi directly to Kolakham. The journey usually takes about 4 hours, depending on traffic and weather. This is the easiest option if you have luggage, kids, or elderly travelers. - **Shared Jeep:** Take a shared jeep from outside NJP or nearby Siliguri towards Kalimpong/Lava. From Lava, local jeeps and taxis are available to Kolakham. It’s a popular choice for budget-conscious travelers and solo visitors. From Tenzing Norgay Central Bus Terminus, Siliguri (approx. 106 km): - **By Bus:** Regular buses and minibuses run from Siliguri towards Kalimpong and Lava. From there, arrange a local taxi/jeep to Kolakham. This is the most economical, though it takes a bit longer due to halts. - **By Private Cab or Shared Jeep:** Taxis and shared jeeps are available around the terminus, offering a faster and more flexible way to reach Lava and then Kolakham. Road Conditions & Tips: - The final stretch from Lava to Kolakham is a typical Himalayan hill road — narrow, winding, and scenic. It’s advisable to travel during daylight hours. - During monsoon, start early in the day to account for slower traffic and possible fog. - Direct car access and on-site parking at the resort make it easy to arrive in your own vehicle or hired cab. - If you prefer not to coordinate multiple transfers, enquire in advance about shuttle services or pre-arranged pick-up from Bagdogra, NJP, or Siliguri.
Select a stay to see booking summary
Mangalgunj,South Bengal,West Bengal
2 person • Family Tent
Manebhanjan,North Bengal,West Bengal
2 person • Family Stay(top floor)