Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Kumai Homestay is straightforward and scenic. If you’re arriving by train, New Mal Junction is the closest major railway station, about 35 km away. From the station, you can hire a private taxi for a direct and comfortable ride through tea gardens and rolling hills, or opt for a shared jeep towards Kumai Khasmahal to keep costs low and enjoy the local way of traveling. Buses also operate from nearby towns, dropping you at convenient points from where local jeeps or short taxi rides can bring you to the homestay. For air travelers, Bagdogra International Airport is approximately 80 km away. From the airport, pre-paid taxis and private cabs are readily available for a door-to-door transfer, and you can also inquire about shared jeeps heading towards Malbazar or nearby hubs, then continue by local transport to Kumai Khasmahal. The property is located close to the Bhattay Suspension Bridge; local drivers are familiar with this landmark, making it easy to navigate the final stretch. Good road connectivity and dependable mobile networks along the route ensure a smooth journey.
Select a stay to see booking summary
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