Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Murti Homestay is straightforward and scenic. From New Mal Junction (about 35 km away), you can hire a private taxi for a smoother, faster ride through the Dooars countryside, or opt for a shared jeep towards Murti / Kumai that drops you near Bhattay Suspension Bridge. Local buses also connect New Mal and nearby market towns, from where short jeep rides are available to the homestay area. From Bagdogra International Airport (around 80 km), pre-booked private taxis are the most convenient option, giving you a comfortable 2.5–3 hour drive via Siliguri and the lush tea gardens of the region. Budget-conscious travelers can take an airport taxi or auto to Siliguri, then catch a shared jeep or bus heading towards Malbazar / Chalsa, and finally change to a local jeep for Kumai Khasmahal. The property’s location near the Bhattay Suspension Bridge makes it easy for drivers and local transport operators to identify. Whichever route you choose—by train or by air—the last stretch to the homestay is well-connected by shared jeeps, private taxis, and local buses, allowing you to arrive without hassle and start enjoying the riverside calm of the Dooars.
Select a stay to see booking summary
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