Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 50% Of Total Billing Price
· 15+ days before trip day 25% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Shimla Retreat is located on the 3rd floor of Sam Villa along Shimla Bypass, Block A, Kanlog, making it easily accessible from major transport hubs. From Chandigarh Airport (approx. 125 km): - By private taxi: The most convenient option is to hire a prepaid or app-based cab from the airport. The journey usually takes around 3.5–4.5 hours depending on traffic and weather. Ask the driver to follow the Chandigarh–Solan–Shimla highway and continue towards Shimla Bypass, then on to Kanlog. - By bus: Take a taxi or local transport from the airport to ISBT Sector 43, Chandigarh. From there, frequent Volvo and ordinary buses run to Shimla Bus Stand. Once you reach Shimla, hire a local taxi or shared jeep to Kanlog (Shimla Bypass) and get dropped at Sam Villa. From Kalka Railway Station (approx. 88.6 km): - By private taxi: Taxis are easily available outside Kalka station. The drive to Shimla Bypass via Parwanoo–Solan–Shimla takes around 3–4 hours. Share the full address—Sam Villa, Block A, Kanlog, Shimla Bypass—with your driver for easy navigation. - By bus: Walk or take a short rickshaw ride from Kalka station to the nearby bus stop for buses towards Shimla. On arrival at Shimla Bus Stand, continue by local taxi or shared jeep to Kanlog. From Shimla Bus Stand (approx. 4.2 km): - By taxi: The quickest way is a short taxi ride directly to the property at Sam Villa on Shimla Bypass. This is ideal if you have luggage or are arriving late. - By shared jeep: Shared jeeps frequently run along the main routes out of the bus stand towards various localities, including Kanlog and nearby points on the bypass. Confirm with the driver that they pass Kanlog and request a drop near Sam Villa. Local Tips: - Mobile networks generally work well in and around Kanlog, so you can use GPS navigation to pinpoint the entrance to Sam Villa. - During winter months or heavy rain, road conditions may slow down travel, so allow extra time for your journey. - When booking transport, mention that the property is close to central Shimla yet slightly away from the busiest core, along Shimla Bypass near Kanlog, for easier directions.
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