Cancellation
Cancellations cannot be processed via phone or email & all calculations are made on the total invoice or receipt amount.
. 0 day before trip day 100% Of Total Billing Price
· Within 1-14 days before trip day 100% Of Total Billing Price
· 15+ days before trip day 50% Of Total Billing Price
Modification:
For any booking modifications, including changes to the number of participants, accommodation, or transportation, please contact our team via WhatsApp at 8447745964. Our team will provide all necessary details regarding applicable charges and guide you through the process.
Please note: Only written communication via WhatsApp will be considered valid for confirming trip modifications. Verbal or personal requests will not be accepted.
Reschedule
Rescheduling is available only for individual stay bookings by paying an additional non-refundable amount, which will be displayed during the booking process. This amount is neither refundable nor transferable to your wallet. Please note that the rescheduling option is not applicable to packages.
For example, if your total billing amount is ₹5,000 and you pay a token amount to activate a rescheduling-friendly booking (which is not included in your total billing amount), the rescheduling will follow these terms: Upon rescheduling, 25% of your billing amount (₹1,250) will be deducted, and the remaining ₹3,750 will be transferred to your Izifiso wallet.
If the booking allows rescheduling, it will be processed as per the specified terms. If the booking is not rescheduling-friendly, the option will not be available.
Reaching Tinchuley Glamping Ground is a scenic journey through the misty hills of the Eastern Himalayas. From Bagdogra International Airport (approx. 75 km): - By private taxi: The most comfortable and time-saving option. Taxis are available outside the terminal and the drive takes about 3–3.5 hours via Siliguri – Teesta Bazaar – Peshok Road, climbing gradually into tea gardens and pine forests. - By shared jeep: Take a shared jeep from Siliguri/Junction area towards Kalimpong or Darjeeling and get off near Teesta Bazaar or Lopchu, then hire a local cab or shared vehicle to Gumbadara on Tinchuley Lopchu Road. From New Jalpaiguri Railway Station (approx. 70 km): - By private taxi: Taxis are easily available at NJP and take roughly 3 hours, depending on traffic and weather. Inform your driver that the property is beside the New Jio Tower on Tinchuley Lopchu Road near Gumbadara. - By shared jeep: Board a shared jeep to Kalimpong or Darjeeling from the main stand near the station, get down at Teesta Bazaar or Takdah/Lopchu crossing, then continue by local cab to Peshok Tea Garden, Gumbadara. From Tenzing Norgay Central Bus Terminus, Siliguri (approx. 63 km): - By bus + local transport: Take a bus or shared jeep towards Kalimpong/Darjeeling till Teesta Bazaar region. From there, hire a local cab or shared jeep heading towards Peshok Tea Garden and Gumbadara. - By private taxi: Hire a taxi directly from the bus terminus for a door-to-door transfer, ideal if you’re traveling with luggage or family. Local directions: Once you are on Tinchuley Lopchu Road near Peshok Tea Garden, head towards Gumbadara village. The glamping ground is located close to the New Jio Tower; local drivers are usually familiar with this landmark. Mobile network is generally available, so you can also use navigation apps to reach the exact location.
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